Privacy Policy
Privacy Policy
Effective Date: 17th October 2025
This Privacy Policy outlines how KTQ Asia Sdn Bhd ("inGlovv™", "we", "us", or "our") collects, uses, discloses, and protects personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
It applies to all customers and users (“you”, “your”) of our websites, products, and services offered through any of our official platforms.
By accessing our website or providing your personal data to us, you consent to the practices described in this Privacy Policy.
1. Personal Data We Collect
“Personal Data” refers to any information that identifies or can be used to identify you. Depending on your interaction with us, we may collect:
◎ Full name, identification number, email address, phone number, shipping or billing address, and date of birth.
◎ Payment and order details for transactions made through our website.
◎ Device and browser information, IP address, and browsing activity.
◎ Health, wellness, or lifestyle information that you voluntarily share with us.
◎ If you purchase any ingestible product, we may also collect information on allergies or ingredient sensitivities that you voluntarily provide to ensure product suitability.
2. How We Collect Your Data
We collect personal data when you:
◎ Place an order on our website or social media stores
◎ Sign up for an account or subscribe to our newsletter
◎ Contact our support team or interact with us on social media
◎ Participate in campaigns, giveaways, or promotions
◎ Fill out wellness-related forms or surveys voluntarily
We do not collect your data unless you have voluntarily provided it or where such collection is required or permitted by law.
3. Purpose of Data Collection and Usage
Your personal data may be used for purposes including:
◎ Processing orders and deliveries
◎ Payment verification and billing
◎ Providing customer service and responding to inquiries
◎ Sending order confirmations and delivery updates
◎ Managing your account and purchase history
◎ Sending newsletters or marketing updates (if you have opted in)
◎ Enhancing our website and customer experience
◎ Conducting analytics, audits, and research for service improvement
We do not collect or process medical records or diagnostic data unless voluntarily shared by you for wellness consultation purposes.
4. Disclosure of Personal Data
We do not sell, rent, or trade your data. However, your data may be disclosed to trusted third-party partners who perform services on our behalf, including:
◎ Payment processors and gateways
◎ Courier and logistics partners
◎ IT service providers and system hosts
◎ Marketing, SMS, or email service providers
◎ Legal, tax, or compliance advisors
All partners are bound by confidentiality agreements and may only use your data as instructed by us. We may also disclose data to authorities when required by law or to protect our rights, users, and business integrity.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve site functionality and user experience. Cookies may collect information such as your browser type, IP address, and browsing behavior. You may disable cookies through your browser settings. However, doing so may limit access to certain site features. We do not use cookies to collect personally identifiable information, nor do we link browsing data to specific users.
6. Data Protection and Security
We take your privacy seriously. All personal data is stored securely using appropriate administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure. While we apply industry-standard protection, no system is 100% secure. Therefore, we cannot guarantee absolute security of your data transmitted online.
7. Retention of Personal Data
We retain your personal data only as long as necessary for the purpose it was collected or to comply with legal, accounting, or regulatory obligations. When data is no longer required, it will be securely deleted or anonymized.
8. Access and Correction Requests
You may request to access or correct your personal data by contacting our Data Protection Officer via the email below. We may charge a small administrative fee for access requests, and will respond within 30 business days.
9. Withdrawal of Consent
You may withdraw your consent for us to process your data at any time by emailing our Data Protection Officer. Please note that withdrawal of consent may affect our ability to provide products or services you’ve requested. We may still retain certain data as required by law or for legitimate business purposes.
10. Accuracy and Updates
We rely on the accuracy of your data. Please ensure all information shared with us is correct and current. If any changes occur, kindly notify us to update our records.
11. Cross-Border Data Transfers
We currently do not transfer personal data outside Malaysia. If such transfers are required in the future, we will ensure the receiving country has adequate data protection measures in place and your data remains protected.
12. Changes to This Policy
This Privacy Policy may be updated periodically to reflect new practices, technology, or legal requirements. The latest version will always be available on our website. By continuing to use our site or services, you agree to any updates made.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer:
Data Protection Officer
KTQ Asia Sdn Bhd (inGlovv™)
📧 Email: support@inglovv.com
📞 Phone: [Insert Number]
This Privacy Policy applies to all brands under inGlovv™, managed by KTQ Asia Sdn Bhd.
Effective Date: 17th October 2025
This Privacy Policy outlines how KTQ Asia Sdn Bhd ("inGlovv™", "we", "us", or "our") collects, uses, discloses, and protects personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
It applies to all customers and users (“you”, “your”) of our websites, products, and services offered through any of our official platforms.
By accessing our website or providing your personal data to us, you consent to the practices described in this Privacy Policy.
1. Personal Data We Collect
“Personal Data” refers to any information that identifies or can be used to identify you. Depending on your interaction with us, we may collect:
◎ Full name, identification number, email address, phone number, shipping or billing address, and date of birth.
◎ Payment and order details for transactions made through our website.
◎ Device and browser information, IP address, and browsing activity.
◎ Health, wellness, or lifestyle information that you voluntarily share with us.
◎ If you purchase any ingestible product, we may also collect information on allergies or ingredient sensitivities that you voluntarily provide to ensure product suitability.
2. How We Collect Your Data
We collect personal data when you:
◎ Place an order on our website or social media stores
◎ Sign up for an account or subscribe to our newsletter
◎ Contact our support team or interact with us on social media
◎ Participate in campaigns, giveaways, or promotions
◎ Fill out wellness-related forms or surveys voluntarily
We do not collect your data unless you have voluntarily provided it or where such collection is required or permitted by law.
3. Purpose of Data Collection and Usage
Your personal data may be used for purposes including:
◎ Processing orders and deliveries
◎ Payment verification and billing
◎ Providing customer service and responding to inquiries
◎ Sending order confirmations and delivery updates
◎ Managing your account and purchase history
◎ Sending newsletters or marketing updates (if you have opted in)
◎ Enhancing our website and customer experience
◎ Conducting analytics, audits, and research for service improvement
We do not collect or process medical records or diagnostic data unless voluntarily shared by you for wellness consultation purposes.
4. Disclosure of Personal Data
We do not sell, rent, or trade your data. However, your data may be disclosed to trusted third-party partners who perform services on our behalf, including:
◎ Payment processors and gateways
◎ Courier and logistics partners
◎ IT service providers and system hosts
◎ Marketing, SMS, or email service providers
◎ Legal, tax, or compliance advisors
All partners are bound by confidentiality agreements and may only use your data as instructed by us. We may also disclose data to authorities when required by law or to protect our rights, users, and business integrity.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve site functionality and user experience. Cookies may collect information such as your browser type, IP address, and browsing behavior. You may disable cookies through your browser settings. However, doing so may limit access to certain site features. We do not use cookies to collect personally identifiable information, nor do we link browsing data to specific users.
6. Data Protection and Security
We take your privacy seriously. All personal data is stored securely using appropriate administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure. While we apply industry-standard protection, no system is 100% secure. Therefore, we cannot guarantee absolute security of your data transmitted online.
7. Retention of Personal Data
We retain your personal data only as long as necessary for the purpose it was collected or to comply with legal, accounting, or regulatory obligations. When data is no longer required, it will be securely deleted or anonymized.
8. Access and Correction Requests
You may request to access or correct your personal data by contacting our Data Protection Officer via the email below. We may charge a small administrative fee for access requests, and will respond within 30 business days.
9. Withdrawal of Consent
You may withdraw your consent for us to process your data at any time by emailing our Data Protection Officer. Please note that withdrawal of consent may affect our ability to provide products or services you’ve requested. We may still retain certain data as required by law or for legitimate business purposes.
10. Accuracy and Updates
We rely on the accuracy of your data. Please ensure all information shared with us is correct and current. If any changes occur, kindly notify us to update our records.
11. Cross-Border Data Transfers
We currently do not transfer personal data outside Malaysia. If such transfers are required in the future, we will ensure the receiving country has adequate data protection measures in place and your data remains protected.
12. Changes to This Policy
This Privacy Policy may be updated periodically to reflect new practices, technology, or legal requirements. The latest version will always be available on our website. By continuing to use our site or services, you agree to any updates made.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer:
Data Protection Officer
KTQ Asia Sdn Bhd (inGlovv™)
📧 Email: support@inglovv.com
📞 Phone: [Insert Number]
This Privacy Policy applies to all brands under inGlovv™, managed by KTQ Asia Sdn Bhd.