Terms and ConditionsLast Updated: 17th October 2025
Welcome to inGlovv™, a brand by KTQ Asia Sdn Bhd.
We want you to have a seamless and enjoyable experience while shopping with us and using our wellness products.
These Terms and Conditions (“Terms”) apply to
https://www.inglovv.com (the “Site”) and form the basis upon which we supply our products and services to you.
By accessing or using our Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
1. Information About UsThis Site is operated by KTQ Asia Sdn Bhd (“inGlovv™”, “we”, “us”, or “our”), a company registered in Malaysia.
Registered Office:
No. 18, Jalan BPP 4/7, Pusat Bandar Putra Permai, 43300 Seri Kembangan, Selangor, Malaysia.
Contact:
📧 hello@inglovv.com
📧 supportinglovv@gmail.com
2. Product DisclaimerOur products under the inGlovv™ brand — are wellness supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease.
Information found on this Site, in our product descriptions, or through any related materials should not be interpreted as medical advice.
Always consult your healthcare professional before starting any supplement — especially if you are pregnant, nursing, have an existing medical condition, or are taking medication.
Our products are designed to support overall wellness as part of a balanced lifestyle and are not a substitute for medical treatment or a varied diet.
3. Access and Use of the SiteBy using our Site, you confirm that:
◎ You are at least 18 years old.
◎ All information provided by you is accurate, current, and complete.
◎ You will not reproduce, copy, sell, or resell any part of the Site or its content without our written consent.
If you create an account, you are responsible for maintaining its confidentiality and all activities under your login credentials. We reserve the right to suspend or terminate any account if we believe these Terms have been violated.
4. Prohibited ActivitiesYou agree not to:
◎ Use the Site for any unlawful, fraudulent, or misleading purposes.
◎ Impersonate another person or misrepresent your identity.
◎ Attempt to hack, disrupt, or gain unauthorized access to our systems.
◎ Upload or transmit malware, spam, or malicious code.
◎ Post or share unlawful, defamatory, or offensive material.
Violation of these Terms may result in account suspension, order cancellation, or legal action.
5. Orders and PaymentsAll orders submitted through our Site are considered final once placed. We reserve the right to accept or decline any order at our discretion.
Upon successful payment and confirmation, a binding agreement is formed between you and KTQ Asia Sdn Bhd (inGlovv™).
All prices displayed are in Malaysian Ringgit (MYR) and are subject to change without prior notice.
We accept multiple online payment methods through secure payment gateways. Orders not completed within the payment window may be automatically cancelled.
6. Shipping and DeliveryWe currently ship within Malaysia (West & East). Orders are usually processed and dispatched within 1 business day.
Estimated delivery times are displayed during checkout but may vary depending on courier service or external factors.
For detailed information, please refer to our Shipping & Returns Policy.
7. Returns and RefundsAll sales are final. Refunds or replacements are only provided for:
◎ Defective or damaged items upon arrival, or
◎ Incorrect products delivered.
Please contact us within 3 days of receiving your order, with supporting evidence (e.g., photos). Requests beyond this period may not be accepted.
8. Loyalty and Rewards ProgrammeWe may introduce loyalty or rewards programmes in the future. Participation will be subject to separate terms and may be updated or discontinued at our discretion.
9. Intellectual PropertyAll content on the Site — including logos, images, text, graphics, product descriptions, and layout — is the intellectual property of KTQ Asia Sdn Bhd (inGlovv™) or its content licensors. Unauthorized copying, modification, or redistribution of our content is strictly prohibited.
10. Third-Party LinksOur Site may include links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or terms of any linked sites. Please review those third-party policies before using their platforms or making purchases.
11. Warranties and Limitation of LiabilityThe Site and all its contents are provided on an “as is” and “as available” basis. We make no warranties or representations, express or implied, regarding accuracy, reliability, or suitability of the information provided.
To the fullest extent permitted by law:
◎ inGlovv™ shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or products.
◎ Our total liability for any claim is limited to the amount paid for the product in question.
12. IndemnityYou agree to indemnify and hold KTQ Asia Sdn Bhd (inGlovv™), its directors, officers, employees, and partners harmless from any claims, losses, or damages arising from:
◎ Your breach of these Terms, or
◎ Your misuse of the Site or products.
13. Personal Data ProtectionWe value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information in accordance with Malaysia’s PDPA 2010.
14. Governing LawThese Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of Malaysian courts.
15. Changes to These TermsWe may update or amend these Terms periodically. The most recent version will always be posted on this page. Your continued use of our Site constitutes your acceptance of any changes.
16. Contact UsIf you have any questions regarding these Terms or our products, please contact us:
KTQ Asia Sdn Bhd (inGlovv™)
📧 support@inglovv.com
Brand ReferenceThese Terms apply to all products and services offered under the inGlovv™ brand name, managed by KTQ Asia Sdn Bhd.